IT consulting
Advice and planning for businesses that want the right systems in place before problems become expensive.
- Technology reviews
- Infrastructure planning
- Operational recommendations
Managed IT · Cloud · Security · Deployment
Technology support that keeps businesses moving.
JarTrivTech is an IT service provider focused on reliable infrastructure, practical support, and tailored technology solutions — IT consulting, system administration, network security, cloud, and device deployment for organisations that need dependable day-to-day technology.
Services
Comprehensive technology support spanning consulting, administration, security, cloud, and deployment.
Systems & support
Day-to-day technical administration that keeps teams productive, devices managed, and environments stable.
- User support
- System administration
- Device deployment
Security & cloud
Resilience, secure access, and effective working across modern cloud-based environments.
- Network security
- Cloud solutions
- Ongoing reliability
Support packages
Four tiers of managed IT support — predictable monthly pricing, clear scope, and the option to mix in add-ons or build something bespoke.
Essentials
For very small teams getting started.
£35
Ideal for: Micro businesses (1–10 staff) needing reliable cover without complexity.
- Remote helpdesk (business hours)
- Response SLA: 4 working hours
- Endpoint antivirus & patching
- Daily cloud backup (M365 data)
- Microsoft 365 admin support
- Monthly health-check report
- On-site visits (chargeable)
- Dedicated account manager
- Strategic IT roadmap
Business
Our most popular package — proactive, predictable support.
£55
Ideal for: Growing SMBs (10–40 staff) wanting proactive, predictable support.
- Remote helpdesk (extended hours)
- Response SLA: 2 working hours
- Endpoint + email security suite
- Daily backup + monthly restore test
- M365 admin + license management
- On-site visits — 1 per quarter incl.
- Hardware procurement at cost +10%
- Quarterly business review
- 24/7 critical-incident response
Professional
Comprehensive cover for established teams.
£85
Ideal for: Established SMBs (25–100 staff) with mixed on-site & remote workforces.
- Helpdesk: extended + after-hours
- Response SLA: 1 working hour
- Advanced threat protection & MFA
- Continuous backup + DR testing
- Full M365 / Azure / cloud admin
- Unlimited remote & on-site support
- Hardware procurement at cost +5%
- Dedicated account manager
- Quarterly strategy + IT roadmap
Enterprise
Full-service IT department, outsourced.
POA
Ideal for: Larger or regulated organisations needing 24/7 cover and compliance.
- 24/7/365 helpdesk, all channels
- Response SLA: 30 minutes (P1)
- Managed SOC + threat monitoring
- Immutable backup + full DR plan
- Multi-tenant cloud & identity
- Unlimited on-site + named engineer
- Hardware at cost (no margin)
- vCIO & board-level reporting
- ISO 27001 / Cyber Essentials+
Side-by-side comparison
| Service area | Essentials | BusinessBEST VALUE | Professional | Enterprise |
|---|---|---|---|---|
| Helpdesk hours | Mon–Fri 9–5 | Mon–Fri 8–6 | Mon–Sun 7–10 | 24 / 7 / 365 |
| Response SLA (P1) | 4 working hrs | 2 working hrs | 1 working hr | 30 minutes |
| Remote support | Unlimited | Unlimited | Unlimited | Unlimited |
| On-site support | Pay-as-you-go | 1 visit / quarter | Unlimited | Unlimited + named eng. |
| Endpoint security | Standard AV | AV + email filter | Adv. threat + MFA | Managed SOC, 24/7 |
| Backups | Daily, M365 data | Daily + restore tests | Continuous + DR drills | Immutable + full DR plan |
| M365 & cloud admin | Basic | Standard + licensing | Full incl. Azure | Multi-tenant + identity |
| Hardware procurement | Available, cost +15% | Cost +10% | Cost +5% | At cost, no margin |
| Reporting | Monthly summary | Quarterly review | Quarterly + roadmap | Monthly + vCIO |
| Strategic input | On request | Quarterly | Quarterly + ad-hoc | Dedicated vCIO |
| Compliance support | — | Cyber Essentials guidance | Cyber Essentials Plus | ISO 27001 / sector-specific |
| Indicative price | £35 / user / mo | £55 / user / mo | £85 / user / mo | POA |
Prices are indicative and exclude VAT. Final pricing depends on user count, device mix, site count, and any compliance requirements. Volume discounts apply from 25 users.
Add-on services
Stack any of these on top of a base package, or include them in a bespoke proposal. Pricing is on application.
- Cyber Essentials / Plus certification
- Penetration testing
- Phishing simulation & training
- Microsoft 365 migration
- Network design & installation
- Virtual CIO (vCIO)
- Project work & office moves
- Bespoke SLAs
Approach
Technical expertise combined with personalised delivery — a four-step process designed around your business.
01
Assess
Review the current setup, pain points, and practical business requirements.
02
Plan
Shape a solution around the organisation rather than forcing a generic stack.
03
Deploy
Implement infrastructure, security, cloud services, or devices with minimal disruption.
04
Support
Maintain continuity with responsive support and dependable follow-through.
About JarTrivTech
A technology partner built around how modern businesses actually work — not how IT companies want to sell to them.
People-first technology support
JarTrivTech was founded on a simple idea: that good IT support should feel like having an in-house team — without the cost, complexity, or politics of building one yourself.
We work with small and mid-sized businesses across the UK who need their technology to just work. That means qualified engineers picking up the phone, predictable monthly billing, and proactive maintenance that catches problems before your team feels them.
Our background spans system administration, cybersecurity, cloud platforms, and infrastructure design. We're vendor-neutral by default — we recommend what's right for your business, not what earns us the biggest margin. And when something does go wrong, we own the problem until it's fixed.
Reliable
Vendor-neutral
UK-based
Business-focused
People before tickets
Real engineers, real conversations. Most issues are resolved on the first call, not bounced through escalation queues.
Strategic, not reactive
Regular reviews and roadmaps so your technology investment matches where the business is heading next.
Security by default
Layered protection built in — endpoint security, patching, MFA, backups, and monitoring across every package.
Predictable, fair pricing
Fixed monthly per-user pricing, no surprises. Hardware is sourced at small or no margin so your budget goes further.
Start with a conversation
Book a 30-minute discovery call at a time that suits you — no obligation, and we'll send a tailored proposal within five working days.